Toft header

DELIVERY

edward's menagerie delivery parcel

HOW WILL MY PARCEL ARRIVE? Here at EDWARD'S we take pride in the way our orders are picked, packed, packaged and posted to you. All orders are carefully picked by hand at HQ by the TOFT Team and wrapped with love before being packaged up and sent to you via the delivery methods below. Yarn orders will also be placed in an EDWARD'S cotton tote bag.

PLEASE NOTE: all EDWARD'S parcels are sent within 2 working days of order placement, unless otherwise stated on the product description (for example, on items available for pre-order). The delivery time estimation below is after dispatch from TOFT HQ. We are able to offer individual parcel tracking on UK Orders only.

SENDING DIRECT TO A GIFT RECIPIENT? Please let us know in the Notes section of the online checkout if you would like a plain box without any EDWARD'S branding.

CHRISTMAS POSTAGE DATES

The TOFT Team will be working hard to make sure your order is packed and dispatched as quickly as possible during the Christmas period, however we do rely on our postal service to ensure that your parcel reaches you on time. Please see the below table for Royal Mail UK and International delivery dates, and ensure that your order is placed in plenty of time to ensure that it reaches you in time for Christmas. Please note that there is a 1pm cut off time for these dates to ensure your order can be packed and dispatched in the same day (if your order is placed after 1pm on these dates we cannot guarantee it will be processed and shipped in the same day).

DELIVERY OPTION FINAL POSTAGE DATE
CLICK & COLLECT 1pm Friday 21st December for collection until 1pm on Monday 24th December
(any orders placed after this will be available to collect on Thursday 3rd January)
STANDARD UK DELIVERY 1pm Wednesday 19th December
UK NEXT DAY DELIVERY 1pm Thursday 20th December
STANDARD INTERNATIONAL
(Africa and the Middle East)
1pm Monday 3rd December

STANDARD INTERNATIONAL
(Asia, Cyprus, Far East, Malta, Eastern Europe (excluding Poland, Czech Republic and Slovakia), Caribbean, Central and South America, Greece, Turkey, Australia and New Zealand

1pm Thursday 6th December

STANDARD INTERNATIONAL
(Czech Republic, Italy, Poland, Canada and the USA)
1pm Thursday 13th December
STANDARD INTERNATIONAL
(Finland, Sweden, Austria, Denmark, Germany, Iceland, Portugal, Netherlands, Norway, Slovakia, Switzerland and Spain)
1pm Friday 14th December
STANDARD INTERNATIONAL
(Belgium, France, Ireland and Luxembourg)
1pm Monday 17th December
 

 

  UK DELIVERY  

DELIVERY OPTION PRICE DELIVERY TIME COURIER
STANDARD

£4.50/FREE on orders over £50

3-5 working days Royal Mail
NEXT DAY DELIVERY

£10

Next working day (Mon-Fri) Royal Mail
CLICK & COLLECT

FREE

Ready to collect the next working day -

COLLECT FROM A SHOW

FREE

Collect from the show of your choosing

-

 

STANDARD: The £50 order value does not inlcude digital content (for example, pattern downloads or workshop bookings) or Subscriptions, even when paired with other physical items.

NEXT DAY DELIVERY: This option is available for UK mainland orders only. For guaranteed delivery the following day, please place your order before 1pm. This service does not apply during weekends and bank holidays. Therefore, any orders placed between 1pm Thursday and 1pm Friday will be delivered on the following Monday and orders placed between 1pm Friday and 1pm Monday will be delivered on Tuesday.

CLICK AND COLLECT: Orders are ready to collect the next working day after order placement from TOFT, Toft Lane, Dunchurch, Warwickshire CV22 6NR during studio opening times (Monday-Sunday 10am-4pm). Click and Collect orders are available for collection for 14 days from order placement. If you have not collected your order by this time, it will be transferred back into stock and we will not be able to issue a refund.

COLLECT FROM SHOW: Orders for this service may be made up until the Friday before the show, as outlined when making your show selection. Please also note we are unable to add anything to your order after this closing date.

 

  INTERNATIONAL  

DESTINATION PRICE DELIVERY TIME COURIER
EU

£10

5-10 working days Royal Mail
REST OF WORLD

£15

10-20 working days Royal Mail

 

At TOFT we take pride in our efficient, fast and personal online service, and we're passionate about our brand, our products and our customers. For every online order, each TOFT product is carefully picked and packed by hand, therefore the delivery estimates can vary during busy periods (for example over Christmas, or during special promotions). For any queries about the delivery of your order, please contact help@toftuk.com.